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You'll evaluate calls led by Customer Success Managers, both proactive and reactive, using our Quality rubrics.You'll spot recurring gaps in communication or process and recommend coaching and training improvements.What You'll Do:Listen to and...

Sprouts Farmers Market is seeking an In-Store Shopping Clerk in Redondo Beach, CA to fulfill online orders, assist customers with product quality and substitutions, and coordinate order changes. This role emphasizes friendly, proactive service in...

Medical Courier We're looking for a reliable and professional Medical Courier to transport time-sensitive medical materials — including lab specimens, pharmaceuticals, medical equipment, and patient records — between...

Johns Hopkins University is seeking a Research Program Analyst to lead a specialized function in a research program, focusing on data management planning, research design, and evaluating program outcomes. The role supports the advancement of...

LegalShield is seeking a Quality Specialist for the Member Intake team to drive QA excellence across live calls, audits, and coaching. You will partner with the Training and Quality Manager to onboard new hires and uplift agent proficiency,...

Company Overview: UM is a global media agency committed to Futureproofing our clients' businesses. Weleverage the transformational power of rich business analytics and real-time intelligence to maximize growth and activate the full consumer...

Husch Blackwell LLP seeks a Business Intake Liaison to manage the intake process for new work, gathering essential information from attorneys or clients and ensuring data accuracy before entry into firm systems. You will lead...

Customer Value Partners, Inc. seeks Medical Support Assistants to support Community Care scheduling operations for Veterans Health Administration (VHA) VISN 20, serving Veterans across multiple states. You will coordinate care between VA...

Disability Rights New York (DRNY) is seeking an Intake Specialist to join our Intake Department in Brooklyn. The role involves interviewing prospective clients, assessing eligibility, entering case data, and coordinating with the Intake Attorneys...

Medix is hiring a Quality Assurance Clinical Trial Monitor for a full-time, permanent remote role in the United States. If you think you are the right match for the following opportunity, apply after reading the complete description.

Maximus is seeking a Call Center Manager to support our OPM - FEHB program. The role is fully remote and requires U.S. citizenship, with a salary range of $75,000–$90,000 per year. You will oversee daily call center operations, ensure...

Inizio Engage has a long-standing partnership with a leading Biotechnology company focused on patient support and education in Hereditary Angioedema (HAE). The Regional Manager manages a designated team of field-based Clinical Educators (CEs) who...

All on the Field is hiring a Quality Control Coordinator to review canvass data and flag quality concerns for follow-up. You will review blinded canvass datasets, document findings using screening guides, and report to leadership daily. The...

Join BairesDev as an Operations QA to oversee and improve quality processes for mission-critical systems. Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. You will...

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A cybersecurity services provider is seeking a Service Dispatch Coordinator to optimize resource utilization by managing service requests. The role involves coordinating schedules, communicating with clients, and monitoring service ticket...

Persona is a recruiting and staffing company that hires exceptional people from 98 countries into full-time, long-term remote roles with the most ambitious companies on earth.Our clients include Fortune 500 enterprises, fast-growing startups...

Presbyterian Medical Services is seeking a Remote Behavioral Health Intake Coordinator to be the first contact for individuals seeking behavioral health services. You will conduct psychosocial and diagnostic assessments, provide crisis...

Float Health is seeking an Intake Specialist to manage new patient referrals and coordinate start-of-care visits. This remote role requires clear communication, rapid action, and cross-functional collaboration with pharmacies, nurses, and...

Kaiser Permanente in Los Angeles, CA seeks a Sterile Processing Technician to decontaminate, clean, package, sterilize, store and distribute medical instruments and supplies in accordance with CDC/OSHA guidelines. Responsibilities include...

Role Overview USPS is actively accepting applications for Mail Handler Assistants nationwide. This position is open to candidates of all experience levels, with comprehensive training provided to help you succeed. Join a dynamic work environment...

A logistics company is seeking an Entry-Level Freight Dispatcher to work remotely. The role offers the potential to earn between $2,200 and $3,000 weekly, translating to an annual income of $114,400 to $156,000. Responsibilities include booking...

Audit inbound and outbound customer phone calls and email exchanges.Evaluate accuracy, tone, professionalism, and adherence to company standards.Identify performance trends, coaching opportunities, and recurring issues.Qualifications: Strong...

Conduct daily internal process audits using standard sample sizes to maintain consistent quality benchmarks.Document audit findings in real-time within internal control platforms to provide stakeholders with immediate, actionable feedback.Maintain...

HCA Houston Healthcare Kingwood is seeking a Virtual Patient Safety Attendant to monitor patients remotely, ensuring safety and emotional well-being from a remote station. You will alert the care team to risks, document changes, and protect...