The Night Manager provides supervision of changeover and overnight janitorial crew to ensure facility readiness from event to event including planning, budget development, and coordination and scheduling. He or she is also responsible for training, performance evaluation, coaching, counseling, and when necessary, taking disciplinary action against facility readiness crew. The Night Manager coordinates all work projects related to building maintenance.
This position often requires a bilingual person that speaks both English and Spanish. It is often a unionized position and calls for people with at a minimum two years of facility management experience in a union environment. This is a critical requirement because the maintenance of a sports venue is critical for the safety of all fans and guests.
Many working in Night Manager jobs only have High School diplomas, however it is recommended to have a 4 year degree, commensurate experience in the field or some combination of the two. As with most management positions that require supervision of personnel, a Night Manager must be a strong leader with creative and innovative approaches to dealing with problem employees and all other job related functions. This position requires a strong customer focus as well as excellent communication skills in dealing with other business units within the facility.
Because safety is a critical piece of a Night Managers job, the ability to not only read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals is critical, but also create these documents.
Probably the most important characteristic of a Night Manager is the willingness and capability of working the graveyard shift, potentially including weekends and holidays.
Salary levels vary substantially, depending upon the level of managerial responsibility, length of service, education, professional level (minor league versus top professional league), location, and sport.
Major League Baseball: $40,000 – $65,000
National Football League: $45,000 – $68,000
National Basketball Association: $42,000 – $65,000
National Hockey League: $35,000 – $60,000
Collegiate: $32,000 – $65,000
*The low end NHL salary included a conversion from Canadian dollars to U.S. dollars.